Help shape the future of connected frontline work

We're looking for a senior Technical Account Manager with 5+ years in a customer-facing technical role, such as technical account management, solutions engineering or implementation, for enterprise software sold to industrial organizations.

In this role, you will be the technical owner of every North American customer. Pre-sale, you'll partner with Sales on demos, discovery and proofs of concept. Post-sale, you'll run onboarding end to end, from CAD ingestion and Digital Twin structuring through procedure authoring, device rollout, integrations and user training, and you'll own adoption, retention and expansion across your accounts.

A growing share of your work will be migrations, helping customers move their content and workflows off retired or unsupported legacy AR platforms onto Frontline ONE quickly and without downtime. As the North American customer base grows, you'll define the playbook and build and lead the technical account team that runs it.

You'll work closely with our R&D, Product and QA teams, turning field learnings into product requirements, and you'll be the technical voice of Frontline ONE for customers in semiconductors, aerospace & defense, medical devices, printing and heavy machinery.

The ideal candidate has a degree in mechanical, industrial or manufacturing engineering (or equivalent hands-on experience), 3+ years working with CAD data and large assemblies in tools such as Creo, SolidWorks, NX or CATIA, has deployed software to frontline or field-service teams on mobile devices and ideally AR/VR headsets, and has personally managed several enterprise implementations in parallel while owning retention outcomes. Strong project management and confident presentation skills in front of both technicians and executives are essential.

Candidates must be U.S. persons as defined under ITAR and EAR, as this role works with export-controlled technical data. Orlando, Florida is preferred; remote within the U.S. is considered. Travel up to 30% is required.

We’re looking for a driven and knowledgeable Enterprise Sales Executive with at least three years of experience selling XR software to enterprise customers.

In this role, you will own the full sales cycle across North America, from identifying and engaging prospects through demos, proposals, negotiations, and closing.

You’ll work closely with enterprise customers in the training and support domains, tailoring solution presentations to their specific use cases while building strong relationships with both decision-makers and technical stakeholders.

You’ll also collaborate with internal teams to ensure a smooth customer journey and represent the company at industry events and customer meetings as needed.

The ideal candidate has a strong understanding of XR solutions and enterprise applications, a proven track record of managing complex B2B sales, excellent communication and presentation skills, and the ability to work independently in a remote environment.

Candidates should be based in the U.S. or Canada and be able to travel when required.

We're looking for a senior, quota-carrying Enterprise Account Executive with 8+ years of B2B software sales experience, including 4+ years selling into manufacturing, aerospace & defense, semiconductor or medical-device organizations.

In this role, you will own new-business revenue across North America: building pipeline from the ground up, running discovery and demos, scoping proofs of concept with our technical team, and leading negotiations through to close. You will also expand our existing enterprise accounts and lead the commercial side of migrating customers from legacy AR and remote-assist platforms onto Frontline ONE.

You'll work closely with operations, training, field-service and IT leaders, tailoring the business case to each customer's equipment and use cases while building relationships with both decision-makers and technical stakeholders.

You'll be working closely with the executive team and supported by a U.S.-based Technical Account Manager. You'll also represent the company at 3–4 industry events a year and co-sell with our hardware and channel partners.

The ideal candidate has a proven record of closing $100K+ multi-stakeholder deals with 3–9 month cycles, has met or exceeded quota in at least 3 of the last 4 years, has built pipeline in a new territory or segment rather than inheriting accounts, and forecasts accurately in a CRM. Experience with enterprise AR, digital work instructions, digital twin or connected-worker software is a strong advantage.

Candidates should be based in the U.S., ideally in Florida or Texas, and be able to travel up to 40% across the U.S. and Canada.