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What HoloLens 2 customers need to know
Microsoft’s HoloLens 2 changes raise different questions for existing users and new deployments. Here is the practical impact for frontline.io customers:
Your content remains usable
The content and workflows your teams already use can continue to support service, training and operations.
New deployments have a next step
For new industrial AR deployments, frontline.io recommends HMS SiNGRAY G2 as the successor path to HoloLens 2. HMS SiNGRAY G2 is available pre-loaded with frontline.io for enterprise customers.
Current deployments continue
frontline.io continues to support existing HoloLens 2 deployments, including Digital Twins, Interactive Flows, Remote Assist sessions and Parts Catalog.
Microsoft ended HoloLens 2 production in late 2024.
Monthly security servicing updates continue through December 2027.
What frontline.io delivers on HoloLens 2
frontline.io keeps training, service, support and operational knowledge available directly in the technician’s field of view on HoloLens 2.
Guide technicians step by step through inspections, maintenance tasks, service procedures and operational workflows.
Connect field technicians with remote experts who can see what they see and guide them in real time.
Identify the right component, understand where it sits in the assembly and launch the relevant procedure.
Prepare teams with hands-on, equipment-specific training before they work on the real machine.
Your HoloLens 2 content is not locked to one device
With frontline.io, the content you create for HoloLens 2 can continue to deliver value beyond one headset.
Your Digital Twins, Interactive Flows, procedures and training content can run across supported AR, VR, MR, desktop, tablet and mobile devices.
Keep using HoloLens 2 where it still fits
Continue supporting teams and workflows already deployed on HoloLens 2.
Extend the same content to other devices
Use the same content foundation across supported AR, VR, MR, mobile, tablet, PC, Mac and web experiences.
Plan transitions gradually
Avoid rebuilding procedures from scratch and move to new hardware when your team is ready.
HoloLens 2 technical highlights
Display:
2k 3:2 light engines
Battery:
2-3 hours of active use
Weight:
566 grams
Processing:
Qualcomm Snapdragon 850 Compute Platform
Platform:
Windows Holographic OS
Fit:
Adjustable band, fits over eyeglasses
Tracking:
6DoF world-scale positional tracking
Comparing frontline.io hardware paths
For teams planning their industrial AR strategy, the question is not only which headset to use. It is how to protect existing content, support today’s teams and plan the next deployment path.
Category | HoloLens 2 with frontline.io | HMS SiNGRAY G2 with frontline.io |
|---|---|---|
Strategic role | Continue using existing devices while planning the next step | Recommended hardware path for new deployments |
Display | 2k 3:2 light engines | Dual 1920 x 1080 Micro-OLED, 90Hz |
Best fit | Existing HoloLens 2 deployments | New industrial AR deployments |
Deployment message | Protect existing investment and transition when ready | Move faster with industrial AR hardware ready for frontline.io |
frontline.io readiness | Supported for existing deployments | Pre-loaded and optimized |
Content continuity | Existing Digital Twins, Interactive Flows, Remote Assist sessions and procedures continue to work | Existing frontline.io content can run on the device without rebuilding from scratch |
Battery approach | 2-3 hours of active use | Hot-swappable 4,800 mAh battery |
Platform | Windows Holographic OS | Android OS / OpenXR |